You Need to Know

The purpose of this page is to create a sort of “survival guide” for homeless people. This is the stuff you need to know to better survive being homeless. Whether you’re in a tent or your car or a shelter, this information will help you reduce the frustration of working your way through the system. It might even save your life. Had a frustrating incident along your journey? Leave us a comment below and we’ll look into it so the next guy might have less of a problem. Click or tap on one of these for more info.

Case ManagersThe doors they can open could be your path to a permanent home. Learn more about them here.
Types of HomelessnessUnderstanding where you fit in could help you choose the right shelter and/or program
Coordinated Entry Tips
or C.E. Defined
Mecklenburg County will do a better job of helping you if you’re in their database. Help them help you.
County Resource CentersTwo resource centers where every service they offer is under one roof. It’s one-stop & minimum waiting.
Health ProgramsDon’t avoid getting medical care just because you can’t pay for it
How to get and keep a free phoneThis is your lifeline. Don’t be without one.
How to get an NC IDThis is tough. Get all the details + DMW tips on this page
Free WiFi LocationsDon’t have a data plan for your phone? Go here.
Free Store for ClothingCrisis Assistance Ministry has the largest selection but you’ll also find some at Blocklove and Outpour
Meal Programs
Nourish Up (formerly Loaves & Fishes) is great but you can’t just walk into a pantry and help yourself
Social Security CardHow to get a replacement card
Transportation ProgsThere are a number of options here to get around town. Especially if it’s a medical need.
Veteran ProgramsIf you’re a Vet don’t leave your benefits behind